On 15-6-2009 john_g said :
"We have been using the Bridge for the impromptu meals with friends for several years since the re-opening by Chef and Brewer - an ideal location by the river and reasonable priced food. Well that was the case, it has changed managers and what a difference!
The bar staff were surly, the good waiting staff were 'cowed' by a manager who was happy to shout at his staff in front of customers.. yet when it came to a genuine complaint about very poor service - we had waited for our food for over an hour for a sharing starter (all cold) and an hour and half for our mains - the solution was and I quote 'don't come again, in fact you are barred!!'
When the food did come three of 5 meals were inedible, but having been 'put in our place' for complaining, only one of my party was prepared to stand their ground on their bad meal.
We did get a refund on one meal and a nominal 10% discount for the poor service.
We won't be going back until the manager has moved on, but listening to the other dinners and some of the staff, it should not be long.
Lets hope Chef and Brewer act quickly to rectify so that we can all enjoy this wonderful location again soon.
p.s the gents loo's are not to pretty, a local told me that the buckets under the leaking urinals have been there for weeks....
On 01-8-2004 hally40 said :
"This is a recently renovated (by Chef and Brewer) pub. If you knew the 'old' pub you just have to visit to see the difference. Service, decor and layout are really excellent. It retains an olde worlde look on the inside and a smart garden beside the River Cam on the outside, with plenty of tables in and out. We have been several times obver the last two months (mid 2004) and found the place always very busy, but turnover of tables is high so it is easy to get a place. Prices of the excellent range of food and drink is very reasonable - especially for this area of the country.
This is a strictly a NO SMOKING pub, both inside and out, so if you're that desperate then keep away. Also, if you allow your children to run around yelling and shouting you will not be welcome, so find another place."