On 26-5-2009 pubspy2009 said :
"I was looking forward to drinking in O'Neills Pub in Glasgow after coming over from Ireland to attend a concert in the SECC, what I was met with was a downright rude barman who grunted anytime he was asked anything, this guy was about 6 foot, 1 inch tall in his early twenties with curly hair so watch out if you are in this pub so you can prepare yourself for a night of bad service.
I asked the barman what time he stopped serving
he said 12.00 am it was 11.45 so I ordered my last drink and sat down, 12.00am came and the barman shut the door thats when the real problem started both me and a friend who was with me had 3/4 of a pint left when the barman shouts we are closed now I got up and asked where toilet was he told me where it was but added 'We are closed now' which after been told once I did not need to be told again.
If the pub is prepared to stay open until 12.00 am then it should be prepared to let people finish their drinks this guy done the name of O'Neills no favours and should be giving lessons in customer service.
So to round up, pints good, service bad.
You can choose which is more important to you. "
details provided by the pub owner:
Draught ales available :
Real ales available :
Directions to the pub :
Internet access :
The pub, O'Neills, has not yet been surveyed. Here's a document containing the data we need: Survey data (in .zip format).
The important bit! - go to the pub, enjoy, and please fill in the form here.
Page updated : Monday 2nd of March 2015 11:31:34 AM